Terms and Conditions

Effective Date: 1/12/2024

These Terms and Conditions ("Terms") outline the rules and regulations for using our services and website.

By engaging with our services or accessing our website, you agree to comply with these Terms.

1. Services Provided

The Red Desk offers administrative assistance services, including but not limited to:

Website management

Copywriting

Calendar and email support

Social media management

Tour scheduling

Basic bookkeeping

Simple graphic design

Specific service terms will be agreed upon in writing before commencing work.

2. Client Responsibilities

To ensure a smooth collaboration, clients must:

-Provide accurate and complete information necessary for the services.

-Respond promptly to requests or communications.

-Ensure that any materials provided to us comply with all applicable laws and do not infringe on third-party rights.

3. Payments

Payment terms will be outlined in the service agreement or invoice.

All payments are due within 7 days of the invoice date unless otherwise agreed upon.

Late payments may incur additional fees or interest at 5% per week after the due payment date.

4. Confidentiality

We respect your privacy and will handle any shared information with care.

All sensitive or proprietary information provided by clients will remain confidential unless required by law.

5. Intellectual Property

Any materials, designs, or content created by The Red Desk remain our intellectual property until full payment is received.

Upon full payment, ownership rights to deliverables are transferred to the client, unless otherwise agreed.

Clients must ensure they hold the rights to any materials provided to The Red Desk for use in projects.

6. Liability

The Red Desk is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

Our liability is limited to the total fees paid for the specific service in question.

7. Termination

Either party may terminate the service agreement with written notice. Clients are responsible for payment for any work completed up to the date of termination.

8. Governing Law

These Terms are governed by the laws of Australia.

Any disputes arising under these Terms will be resolved in accordance with these laws.

9. Amendments

The Red Desk reserves the right to update or modify these Terms at any time. Clients will be notified of significant changes. Continued use of our services constitutes acceptance of the updated Terms.

10. Contact Information

If you have questions or concerns about these Terms and Conditions, please contact us at:

The Red Desk

andrew@thereddesk.com.au

0401 764 184